Types of travel agents

Types of travel agentsEven though it is priceless when a client makes direct bookings to a travel company, the enterprise cannot thrive on that alone. For a travel company to create a successful system, it should bring several travel agents on board.

We will start by asking the question; who are travel agents. The short answer is -travel agents are a group of individual professionals, who organize bookings for traveling clients. Some travel agents are normally in direct contact with the customers, while others are employed by a travel company. According to the Five Star Garage Door Service following are various types of travel agents.

Online travel agents

In this field, they are also popularly known as OTAs and are renowned for their skills that can make positive impacts on the booking activities in a company. These agents like Viator offer a client a wide range of options using their online system.

Inbound travel operators

These agents can also be called ITOs, and their area of expertise is arranging of final destinations. This particular group of agents specializes in one area which ensures that they are conversant with the locality of the area and all the products available which in turn mean that they can offer the customer reliable advise.

Independent travel agents

This type of travel agents is nicknamed retail agents because they work together with the client without involving a traveling agency. However, when an independent travel agent wants to improve the services offered, he/she should seek a partnership with a travel agency which in turn means that the agent accesses rates in real time.

Hotel Concierges

If you are a traveling agency, then you should have several hotel concierges’ agents that work for you. To start with, they ply their trade in hotel areas, by booking rooms for their clients who are going to travel. One of the benefits of this type of agents is that they can make a client referral to a particular company that they have a link with, and in exchange get a commission for the work done.

Global distribution systems

The global distribution system is a coordinated structure from which various traveling agents can refer to when looking at various products which allow the agents to make the necessary bookings for the client. For a travel agency to be successful in its endeavor, it is essential that it be equipped with one of the advanced global distribution systems.

It is a good marketing strategy when a traveling agency actively searches and hires the best-skilled travel agents because in the long run, it will be beneficial for to the business.